HELP
How Can We Help?
Do you have questions about using Byways 101 or the information you’ve read? Before you contact us, you may want to review the Frequently Asked Questions below.
We welcome your questions, comments or suggestions. E-mail us anytime!
Thank you,
The America’s Byways Resource Center Staff
Frequently Asked Questions
Q. Why do I have to register?
A. Registration helps us track usage patterns. We can’t scrutinize individual readership, nor would we want to! We take the aggregate data to check for areas of strength or areas that need improvement. Note: Although you can use the same login data that you use on the National Scenic Byways Online site for your Byways 101 registration, the two websites operate autonomously and do not share login data. Also, we do not store passwords. Please write yours in a safe place offline!
Q. I can’t get into Part 2. What should I do?
A. We assume that you’ve previously completed Part 1, and that means you must have registered then. Be sure that you have logged in using your user name and password. This will allow you to enter Part 2 or any other Part.
Q. Do I have to study Byways 101 in order?
A. Byways 101 was developed as a sequential learning program. To maximize its training potential, you should follow each part and its learning objectives in order. However, if you’re looking for specific training or reference materials, please jump into the program anywhere you’d like after you log in.
Q. Should I download PDF or .txt files?
A. The Byways 101 site offers downloads in either the Adobe PDF format or the text-only “.txt” format. The PDF format preserves images and text; the text-only file does not include any images so that it works with accessibility devices for the hearing and visually impaired.
Q. Should I print the Byways 101 pages?
A. Please do! When you register, America’s Byways Resource Center will send you a three-ring binder for storing your downloads (while supplies last). Print any of the online pages, the Skill Builders, Resources, or any other Tools. We especially recommend that you print and complete the Check Your Knowledge and Chart Your Progress forms for each Part.
Q. Should I send the Chart Your Progress forms to you?
A. No, they are for your information only. When you have completed Part 4, you can submit a “completion” e-mail to alert us that you’ve finished. The computer will automatically generate a PDF of your Certificate of Completion.
Q. What if I have ideas, comments or suggestions?
A. Please e-mail your feedback to us. Every e-mail is read and forwarded to the responsible staff member at America’s Byways Resource Center, and all e-mails help us to improve the training and learning opportunities we provide to the byway community.